We pride ourselves on our customer service and we are confident in the quality of our product. To return any product, simply email us at BrooklynBuckles@gmail.com. If your product is damaged, we ask that you send us an email with the photo of the damaged item and reason for return. Upon receiving the return, we will refund the amount of the product, minus shipping and handling. If you received free domestic shipping when you initially ordered and you return a product for reasons other than a product defect, the cost of shipping will be deducted from your refund amount.

Orders are eligible for refund for 30 days after the order was placed. All items must be in “Like-New” condition to be eligible for a refund or exchange.